FAQs

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Q: How is the use of equipment priced?

A: The pricing scheme is determined by the Core. For example, price can be determined by the customer type (making it cheaper for internal users), by the time of day (making it more expensive at peak hours), by the usage hours, by cycles of use, etc.

Q: What happens if, by accident, I did not log-off the software regarding a specific piece of equipment? Will I be charged for all of the time that it was left open?

A: No, there is an automatic log-off after an idle period, and the charge will only be for the time until the log off.

Q: Will BookitLab be able to be integrated with our Institute’s Active Directory, thus saving time when updating users and groups?

A: Yes. BookitLab can integrate with Active Directory and various other systems which manage users. Please don’t hesitate to ask our team, and we will be happy to assist as best we can.

Q: What is the availability of BookitLab’s technical support?

A: BookitLab’s team offers 24/7 customer support.

Q: Is it possible to reserve computer software as well as physical equipment through BookitLab?

A: Indeed. Users may reserve the use of computer software.

Q: Is BookitLab available as a self-hosted solution or as cloud hosted?

A: BookitLab is available both as a self-hosted and cloud hosted solution. For more information, click here.

BookitLab customers get 24/7 technical support, as well as customization and additional software development on demand

Why Bookitlab?

Flexibility

  • Highest setup flexibility features for core facility managers and admins.
  • Your installation will contain only the features that you need.
  • Additional features and modules can be added anytime.
  • Pay only for what you use: Lite versions available to get you started.
  • Cloud Hosted or Self Hosted — choose what suits you.

Simplicity

  • Easy, intuitive and user friendly interface.
  • No need to train your users.
  • Access from any device.
  • Bookitlab offers also a Mobile App - access on the go.

Scalability

  • Suitable for any size — from single Lab to Enterprise.
  • Securely Supports big amount of data objects of any type.
  • Flexible and configurable to meet your institute requirements.

Price

  • Very cost effective pricing, compared to other solutions on the market.
  • Pay only for what you actually need - choose only the models your core/lab needs, and expand anytime in the future.
  • Lite edition available for small cores to start with.

50,000+

Scientists Using
Bookitlab

1,5M+

Lab Requests and
Counting

30,000+

Instruments/Services
On Board

10+

Years Proven
Record

Proudly Serving

BookitLab has been used in leading scientific institutions around the world for over 10 years, including the US, Canada, Australia, Europe and the Middle East.

“We setup Bookitlab last year and haven’t looked back. The system is a great way to maximize utility on all our core equipment. Bookitlab allows us to schedule equipment and manage user fees with ease. It also makes adjusting those schedules painless. Amir and his team have been tremendous in customizing our setup to meet our needs. I would highly recommend Bookitlab as a great value.”

B. Drew Rockett, PhD | Operations Manager

East Carolina Diabetes & Obesity Institute

Want to learn more about Bookitlab and tell us about your specific requirements?

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